COVID-19 Setting up a new group

Informal or Formal Volunteering Neighbourhood Groups

A few of us want to get together and start a group.  Where do we begin?

How do we support our volunteers?

How do we ensure our volunteers stay safe?

Do we have to consider data protection?

What do we do about safeguarding?

What do we do about handling cash?

Should we consider food safety?

Online Volunteer Induction Videos

 

A few of us want to get together and start a group, where do we begin?

It’s great that you are keen to help out in the current crisis as lots of people are isolated and vulnerable and sometimes just letting someone know that you’re there can make people feel less anxious.  Keep it simple and keep it local, we would recommend that you only cover a small area.  We have put together a simple factsheet to get you started as there may be things you haven’t thought about.  COVID-19 Starting a group.pdf There is also an informal group checklist that is useful and will give you resources and other factsheets you will need to make your group as safe as it can be for the people it is supporting COVID-19 Informal Groups Checklist.pdf

 

How do we support our volunteers?

It is a stressful time for all and any volunteers may be struggling to deal with their own emotional wellbeing as well as helping other people.  See our guide to looking after your volunteers and ensuring they stay well and supported COVID-19 Supporting Informal Volunteers.pdf.  Ensure they know what volunteering means and are not spreading the virus themselves by knowing what the government advice is.  COVID-19 Online Learning for Volunteers.pdf

 

How do we ensure our volunteers stay safe?

There are a number of things your volunteers can do to protect themselves and those that they are helping:-

 

Do we have to consider data protection?

Yes you do.  People you are supporting are vulnerable adults and possibly their children.  It is important that you take measures to ensure you only keep personal information that you need to know, you store it in a safe and secure way and that you only pass on details of other people if it is necessary.  See our factsheet for more details.  COVID-19 Data Protection.pdf

 

What do we do about safeguarding?

Safeguarding the vulnerable is everyone’s responsibility and knowing the basics is better than nothing at all.  See our factsheet on safeguarding basics. COVID-19 Safeguarding Basics.pdf and watch our short Introduction to Safeguarding video

 

What do we do about handling cash?

If you are handling cash for shopping as a volunteer then it’s important that you get it right.  You need to safeguard the individuals you are helping as well as yourselves as volunteers.  We have put this simple factsheet together to enable you to put a few procedures in place to minimise any risks.  COVID-19 Cash Handling for Volunteers.pdf

 

Should we consider food safety?

Yes, this is important as the people you are supporting are already vulnerable.  Food should be safely stored and transported to ensure no-one gets ill from food poisoning or other bacteria.  Watch our brief video on food safety tips HERE or download our factsheet. COVID-19 Food Safety Factsheet.pdf

 

Online Volunteer Induction Videos

Introduction to Safeguarding - https://youtu.be/QL2inKODjHs

Practical Support Volunteering - https://youtu.be/Q7x8G86xkwc

Keeping in Touch Volunteering - https://youtu.be/Gac9QAvugU8

Recruiting and Retaining Volunteers - https://youtu.be/o_HvaobkoEo

Food Safety tips for Volunteers - https://youtu.be/i4EBLsuk5Ao

 

Induction to Communities 1st Compassionate Community Connector Programme

Introduction to Communities 1st - https://youtu.be/YgKd6_Tt6ys

Introduction to Covid-19 Compassionate Community Connector volunteering - Coming Soon

 

Offering help in your community - top tips to help others

Being a Good Neighbour Booklet

 

Useful Documents

COVID-19 Volunteer Safety Guidelines

COVID-19 Volunteering Agreement with Communities 1st