Handyperson Service

This service is available to individuals who meet two or more of the following criteria:

• Are over the age of 65
• Have a disability or a chronic health condition
• Receive government benefits

This service is available to both owner-occupiers and tenants. Tenants will need to check first whether some jobs are the responsibility of their landlords.

Outdoor Maintenance:

Garden:
   - Lawn cutting
   - Strimming
   - Hedge-cutting
   - Weeding
   - Jet-hosing
   - Weed-killer preparation
   - Gate-fixing
   - Fence-fixing (within reason)

Sheds:
   - Shed concrete bases
   - Patching leaks in shed roofs

Patios:
   - Grout-filling
   - Laying patio stones (within reason)

Gutters:
  - Low-level clearing only (no height jobs)

Glazier:
   - Small replacement glass jobs

Indoor Maintenance:

DIY:
   - Assembling flat-pack furniture (within reason)
   - Installing shelves
   - Hanging picture hooks
   - Fitting window frame locks
   - Replacing locks, catches, curtain rails, and blinds

Small Carpentry Jobs:
   - Fixing small pieces of furniture (e.g., coffee tables, gates, window frames)

Decorating:
   - General house decorating (e.g., ceilings, walls, windows, doors)

Plumbing:
   - Clearing plunger blockages
   - Fixing toilet flushes and float balls
   - Installing toilet seats and taps

Glazier:
   - Small replacement glass jobs

There are two charges for this service:

Garden Maintenance & DIY:

• £25.00 per hour
• Discounted rate: £20.00 per hour **

Decorating:

• £30.00 per hour
• Discounted rate: £25.00 per hour **

** About the discounted rate:
Our discounted rate is for people in receipt of benefits. You will need to provide proof of receipt of a relevant benefit (no older than 6 months) so as your name, address and the date can be checked.

We usually ask you to provide this evidence by email. If you aren't able to do this we will discuss this over the telephone and may ask you to show it to the Handyperson team when they come to you.

Peak Periods (March - September):
   - During peak seasons, the expected waiting time for your job is 2-3 weeks.
   - If you're in a hurry, you can add your name to the list for any cancellation slots that become available.

Off-Peak Periods (October - February):
   - In off-peak months, the turnaround time may be quicker.
   - Urgent jobs are prioritised and scheduled as promptly as possible—usually within the same week or the following week.
   - While this service isn't for emergencies, we'll always do our best to assist you.

Once your job has been completed, you will be asked to complete a short survey to feedback on the service you received.