Online Training

Knowledge

• Cyber Security
• Denial Of Service
• Freedom Of Information
• Phishing
• Protection & Infection Control
• Spoofing Attacks
• Internet Of Things
• Viruses & Malware

Behaviours

• Staying Safe Online
• Using A Strong Password

Knowledge

• Disability
• Equality & Diversity Overview
• Gender Reassignment
• Marriage And Civil Partnership
• Pregnancy & Maternity
• Race
• Religion Or Belief
• Sexual Orientation

Behaviours

• Age
• Sex Discrimination
• Unconscious Bias
• Workplace Bullying

Knowledge

• A Balancing Act
• Approaching New Customers
• Branda & Reputation
• Caring For Vulnerable Customers
• Knowing Your Customer
• Maintaining Existing Customers
• Managing Expectations
• Planning Your Report
• Spelling & Punctuation
• The English Sentence
• Writing Your Report

Behaviours

• Email Etiquette
• Handling Complaints
• Telephone Manner

Knowledge

• Allergy Awareness
• Food-Borne Illness
• Food Law
• Food Safety & Hygiene

Behaviours

• Personal Hygiene
• Hygienic Premises

Skills

• Food Safety Hazards
• Food Safety Management
• Temperature Control

Knowledge

• Asbestos Awareness
• Abrasive Wheels
• Dangerous Substances
• Coronavirus Awareness
• Electricity
• Fire Safety
• Fire Warden Awareness
• General Workshop Equipment
• Health & Safety Introduction
• Legionella Awareness
• Lighting
• Lone Working
• Noise
• Office Health & Safety
• Personal Protective Equipment
• Remote Health & Safety
• Slips, Trips & Falls
• Temperature

Behaviours

• Aggression & Violence
• Display Screen Equipment
• Getting In & Out Of Buildings
• Good Housekeeping
• Personal Hygiene In The Workplace
• Plant & Machinery
• The Ups & Downs Of A Ladder Safety
• Vehicles In & Around The Warehouse
• Working In Confined Spaces

Skills

• Accident Reporting Training
• Driving At Work
• First Aid
• Manual Handling
• Moving Or Falling Objects
• Risk Assessment Training
• Working At Height

Knowledge

• Budget Like a Boss
• Cash Flow Statement Pro
• Challenging the Status Quo
• Developing Leadership
• Effective Decision Making
• Experiencing Change
• Finance for Non-Finance Managers
• Flexible Leadership
• Good Premises Management
• Hiring Right First Time
• Inducing a New Team Member
• Making the Change
• Maintaining a Healthy Cash Flow
• Motivation & Effective Feedback
• P&L Explained
• Performance Management
• Project Management
• Seeing Change Through
• The Balance Sheet Explained
• The Effective Leader
• The Four Basics of HR
• The Need for Strategy
• Thriving in Change
• Training for Non-Trainers
• Virtual Interviews
• What is a Learning Culture

Behaviours

• Creating a Coaching Culture
• Taking Action
• Taking the Lead
• Workplace Ethics

Skills

• Appraisal Interviews
• Budgeting Basics
• Coaching
• Coaching & Mentoring
• Giving & Receiving Feedback
• Managing Virtual Teams
• Mentoring
• Operational Agility
• Planning & Monitoring Team Performance
• Planning For a Crisis

Knowledge

• Anxiety
• Attachment & Separation Anxiety
• Ambiguity
• Better Judgments
• Benefits of Good Sleep
• Creativity
• Cognitive Behavioral Therapy
• Coping with Isolation
• Curiosity
• Cyberbullying
• Depression & Low Mood
• Drug Abuse Awareness
• Eating Disorders
• Empathy
• Everyday Energy
• Exam Stress
• Great Conversations
• Life Balance
• Mental Health
• Paranoia
• Panic Attacks
• Positive Thinking
• Resilience
• Sickness and Absence
• Social Media & Self Image
• Social Media, Screens & Teens
• Sleep Problems
• Value & Purpose
• Workplace Mental Health
• Warning Signs
• Winter Wellbeing

Behaviours

• Being Kind to Yourself
• Changing Behaviors
• Crisis Prevention
• Dealing With Stress
• Dealing with Suicidal Feelings
• Healthy Living
• Mindset
• Relationship Building
• Relaxation
• Responding to Difficult Events
• Self Harm

Skills

• Critical Thinking
• Impact & Influencing
• Letting Go
• Mindfulness
• Managing Emotions
• Personal Agility
• Worry & False Thinking

Knowledge

• Body Language
• Change Management
• Confidence
• Conflict Management
• Continuous Learning
• Knowledge
• Find Your Role
• First Impressions
• How to be Assertive
• How to Have an Honest Conversation
• Hybrid Working
• Making Objectives Happen
• Networking
• Planning Your Own Development
• Performance Troubleshooting
• Productivity
• Remote Working
• Return to Work
• Social Media Awareness
• The Growth Mindset
• Time Management
• Tips for the Interviewee
• What’s Not Being Said
• Working in Teams

Behaviours

• Communicating Under Pressure
• Workplace Diplomacy

Skills

• Active Listening
• Asking The Right Questions
• Career Planning
• Collaborative Problem Solving
• Communicating With Emotional
• Intelligence
• Communication Skills
• Decision Making
• Effective Delegation
• Effective Meetings
• Effective Writing
• Emotional Intelligence
• Expressing Yourself
• Managing Personal Finance
• Negotiation Skills
• Presenting Data
• Presenting With Confidence
• Problem Solving
• Setting Objectives
• The Power of Storytelling

Knowledge

• Accountability Governance Under
• GDPR - Part 4
• An Introduction to GDPR - Part 1
• Anti-Money Laundering
• Basic Safeguarding Awareness
• Policy & Legislation
• Knowledge
• Bribery & Corruption
• Bribery Act 2010
• Competition Law
• CDM Regulation
• Control of Contractors
• Data Protection Act 2018
• GDPR
• FGM
• Individual Rights Under GDPR - Part 2
• Insider Trading
• Lawful Basis For Processing Under
• GDPR - Part 3
• Modern Day Slavery
• Managing a Safeguarding Disclosure
• Payment Card Industry Data Security
• Standard (PCI DSS)
• RIDDOR
• Right to Work
• Selling Age Restricted Products
• Safeguarding Adults
• Safeguarding Children
• Sustainability
• Types of Abuse
• Welfare facilities
• Whistleblowing

Behaviours

• Creating a Safeguarding Culture