What online training courses are offered?
See below for a comprehensive list of our training course options. Or you can visit our Training Calendar for upcoming courses.
What is the cost of training for member organisations?
We have a three-tiered pricing structure for online training:
- Up to 25 staff members - £125
- Up to 50 staff members - £200
- More than 50 staff members - price available on request.
You can contact memberservices@communities1st.org.uk for more information about pricing.
Our Courses
Click on each course for information about course content, price and upcoming sessions.
Digital Skills
Knowledge
- Cyber Security
- Denial Of Service
- Freedom Of Information
- Phishing
- Protection & Infection Control
- Spoofing Attacks
- Internet Of Things
- Viruses & Malware
Behaviours
- Staying Safe Online
- Using A Strong Password
Equality, Diversity & Inclusivity
Knowledge
- Disability
- Equality & Diversity Overview
- Gender Reassignment
- Marriage And Civil Partnership
- Pregnancy & Maternity
- Race
- Religion Or Belief
- Sexual Orientation
Behaviours
- Age
- Sex Discrimination
- Unconscious Bias
- Workplace Bullying
Essential Skills
Knowledge
- A Balancing Act
- Approaching New Customers
- Branda & Reputation
- Caring For Vulnerable Customers
- Knowing Your Customer
- Maintaining Existing Customers
- Managing Expectations
- Planning Your Report
- Spelling & Punctuation
- The English Sentence
- Writing Your Report
Behaviours
- Email Etiquette
- Handling Complaints
- Telephone Manner
Food & Hygiene
Knowledge
- Allergy Awareness
- Food-Borne Illness
- Food Law
- Food Safety & Hygiene
Behaviours
- Personal Hygiene
- Hygienic Premises
Skills
- Food Safety Hazards
- Food Safety Management
- Temperature Control
Health & Safety
Knowledge
- Asbestos Awareness
- Abrasive Wheels
- Dangerous Substances
- Coronavirus Awareness
- Electricity
- Fire Safety
- Fire Warden Awareness
- General Workshop Equipment
- Health & Safety Introduction
- Legionella Awareness
- Lighting
- Lone Working
- Noise
- Office Health & Safety
- Personal Protective Equipment
- Remote Health & Safety
- Slips, Trips & Falls
- Temperature
Behaviours
- Aggression & Violence
- Display Screen Equipment
- Getting In & Out Of Buildings
- Good Housekeeping
- Personal Hygiene In The Workplace
- Plant & Machinery
- The Ups & Downs Of A Ladder Safety
- Vehicles In & Around The Warehouse
- Working In Confined Spaces
Skills
- Accident Reporting Training
- Driving At Work
- First Aid
- Manual Handling
- Moving Or Falling Objects
- Risk Assessment Training
- Working At Height
Leadership & Management
Knowledge
- Budget Like a Boss
- Cash Flow Statement Pro
- Challenging the Status Quo
- Developing Leadership
- Effective Decision Making
- Experiencing Change
- Finance for Non-Finance Managers
- Flexible Leadership
- Good Premises Management
- Hiring Right First Time
- Inducing a New Team Member
- Making the Change
- Maintaining a Healthy Cash Flow
- Motivation & Effective Feedback
- P&L Explained
- Performance Management
- Project Management
- Seeing Change Through
- The Balance Sheet Explained
- The Effective Leader
- The Four Basics of HR
- The Need for Strategy
- Thriving in Change
- Training for Non-Trainers
- Virtual Interviews
- What is a Learning Culture
Behaviours
- Creating a Coaching Culture
- Taking Action
- Taking the Lead
- Workplace Ethics
Skills
- Appraisal Interviews
- Budgeting Basics
- Coaching
- Coaching & Mentoring
- Giving & Receiving Feedback
- Managing Virtual Teams
- Mentoring
- Operational Agility
- Planning & Monitoring Team Performance
- Planning For a Crisis
Mental Health & Wellbeing
Knowledge
- Anxiety
- Attachment & Separation Anxiety
- Ambiguity
- Better Judgments
- Benefits of Good Sleep
- Creativity
- Cognitive Behavioral Therapy
- Coping with Isolation
- Curiosity
- Cyberbullying
- Depression & Low Mood
- Drug Abuse Awareness
- Eating Disorders
- Empathy
- Everyday Energy
- Exam Stress
- Great Conversations
- Life Balance
- Mental Health
- Paranoia
- Panic Attacks
- Positive Thinking
- Resilience
- Sickness and Absence
- Social Media & Self Image
- Social Media, Screens & Teens
- Sleep Problems
- Value & Purpose
- Workplace Mental Health
- Warning Signs
- Winter Wellbeing
Behaviours
- Being Kind to Yourself
- Changing Behaviors
- Crisis Prevention
- Dealing With Stress
- Dealing with Suicidal Feelings
- Healthy Living
- Mindset
- Relationship Building
- Relaxation
- Responding to Difficult Events
- Self Harm
Skills
- Critical Thinking
- Impact & Influencing
- Letting Go
- Mindfulness
- Managing Emotions
- Personal Agility
- Worry & False Thinking
Personal Development
Knowledge
- Body Language
- Change Management
- Confidence
- Conflict Management
- Continuous Learning
- Knowledge
- Find Your Role
- First Impressions
- How to be Assertive
- How to Have an Honest Conversation
- Hybrid Working
- Making Objectives Happen
- Networking
- Planning Your Own Development
- Performance Troubleshooting
- Productivity
- Remote Working
- Return to Work
- Social Media Awareness
- The Growth Mindset
- Time Management
- Tips for the Interviewee
- What’s Not Being Said
- Working in Teams
Behaviours
- Communicating Under Pressure
- Workplace Diplomacy
Skills
- Active Listening
- Asking The Right Questions
- Career Planning
- Collaborative Problem Solving
- Communicating With Emotional
- Intelligence
- Communication Skills
- Decision Making
- Effective Delegation
- Effective Meetings
- Effective Writing
- Emotional Intelligence
- Expressing Yourself
- Managing Personal Finance
- Negotiation Skills
- Presenting Data
- Presenting With Confidence
- Problem Solving
- Setting Objectives
- The Power of Storytelling
Policy & Legislation
Knowledge
- Accountability Governance Under
- GDPR - Part 4
- An Introduction to GDPR - Part 1
- Anti-Money Laundering
- Basic Safeguarding Awareness
- Policy & Legislation
- Knowledge
- Bribery & Corruption
- Bribery Act 2010
- Competition Law
- CDM Regulation
- Control of Contractors
- Data Protection Act 2018
- GDPR
- FGM
- Individual Rights Under GDPR - Part 2
- Insider Trading
- Lawful Basis For Processing Under
- GDPR - Part 3
- Modern Day Slavery
- Managing a Safeguarding Disclosure
- Payment Card Industry Data Security
- Standard (PCI DSS)
- RIDDOR
- Right to Work
- Selling Age Restricted Products
- Safeguarding Adults
- Safeguarding Children
- Sustainability
- Types of Abuse
- Welfare facilities
- Whistleblowing
Behaviours
- Creating a Safeguarding Culture
Sustainable Budgets
This online course will provide insights into financial sustainability and equip you with tools to improve your organisation's financial stability. The session will also help you understand the best tools and approaches to improve fundraising and identify potential funders.
The next course will be held on Tuesday 11 March 2025 from 10am - 1pm.
Contact the training team for more information: training@communities1st.org.uk or call 01727 649960.
Valuing Volunteer Management Training
As part of our Valuing Volunteer Management 6-Point Promise initiative, we want to encourage good volunteer management practice. This includes putting together a comprehensive training plan for your volunteers.
Click this link to visit our page on Valuing Volunteer Management.
Contact us
If you are interested in our services or have any additional questions, please get in touch with our training team, via email: training@communities1st.org.uk, or call 01727 649960.
Our phone lines are open Monday - Fridays, 09:00- 17:00.
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