Volunteering Opportunity: Admin Support Volunteer with Broxbourne Big Local

Broxbourne Big Local (BBL) is a grassroots charity with big ambitions. As part of our commitment to modernising and sustaining Wormley Community Centre, we’re dedicated to ensuring it remains a vital resource for local small businesses, charities, and organisations that empower our community.
We’re focused on creating opportunities for our local residents to get involved and help us achieve these ambitions together. As the Wormley Community Centre continues to thrive, we’re excited to invite more volunteers to join our BBL family and be part of this exciting journey.
Help us build a brighter future for our community. Get involved today and make a difference with Broxbourne Big Local!

Admin Support Volunteers
Role description: To provide administrative support. This role supports helping us manage day-to-day operations, ensuring that our events and programs run smoothly.
General Administration: Assist with tasks such as responding to emails and correspondence with hall hire requests.
Communication: Answer phone calls, respond to inquiries, and assist with communication between the community centre and the public.
Scheduling: Assist in scheduling meetings, events, and room bookings within the community centre.

Opportunity Type: Other

District: Broxbourne

Location: From your office, Indoor

Time of day: Casual or Intermittent

Practical Considerations: No

Requirements: Relevant qualification or training, Will require a criminal record check (DBS)

Suitable for: 16 – 17 year olds, 18 – 25 year olds, Aged 26 and over, University students, Older People, People with restricted mobility, Rehabilitation friendly

Suitable for volunteers interested in: Children, Families & Family Support, Food Poverty, Nutrition & Food Banks , IT, Technology & Digital Inclusion, Marketing & Communication, Performance & Entertainment, Social Activities, Voluntary & Community Action, Young People & Adolescents

Does this opportunity provide wheelchair access?: Yes

Full Description:
Role Overview:
We are seeking an organised individual to join us as a Community Centre Admin Volunteer. This role supports the smooth operations of the community centre by providing essential administrative support.

Key Responsibilities:
Administrative Tasks: Perform general office duties such as managing correspondence with hall hirers.
Event Coordination: Assist with scheduling and preparing hire fees and documentation for hall hirers held at the community centre.
Communication: Handle phone calls, emails, and other inquiries from the public, ensuring prompt and courteous responses.
Record Keeping: Maintain accurate records of bookings and volunteer hours.
Support: Provide support to staff and other volunteers as needed, including helping with project organisation and administrative tasks.

Requirements:
Strong organisational and time management skills.
Proficiency in basic computer programs (e.g., Microsoft Office, Word and Excel).
Good communication skills, both written and verbal.
Ability to work independently and as part of a team.
Previous administrative experience is a plus but not required.

Benefits:
Gain valuable experience in administrative operations and community management.
Play a key role in supporting the efficient running of the community centre.
Flexible volunteer hours that can accommodate your schedule.
CPD Training to support the role.