Report a Concern

Please use this form to report a concern for the wellbeing of the client you support, such as not being able to contact them in a while, or if they aren't responding on a pre-arranged date.

Before raising the alarm, please consider any legitimate reasons they may have for not responding. We generally suggest contacting the client at different times over 3 consecutive days to account for their availability. If you know the client is particularly at-risk, or if you have any cause for concern, please don't wait to contact us by submitting this form or calling at 01727 649970. To call out of office hours, use 01727 649985.

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This form isn't monitored outside of office hours, so shouldn't replace a 999 call if someone needs immediate medical attention, or a crime is in progress.

Immediate but non-emergency medical advice and guidance from the NHS is available by dialing 111, and non-emergency contact with the police is available by dialing 101.

For an acute mental health crisis, The Hertfordshire Mental Health Crisis Number is: 0800 6444 101 or call 111 (option 2 for mental health concerns).

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