Volunteering Opportunity: Visitor Experience Volunteer with Celtic Harmony

Before you can register your interest for this opportunity you must be registered as a volunteer.

Support the day-to-day running of the Prehistory Centre by welcoming visitors, sharing insights about our collection, and ensuring our visitors are engaged. As a Visitor Experience Volunteer, you'll play a vital role in bringing history to life for our guests.

Flexible volunteering: Saturdays and/or Sundays, depending on what suits you. Full day or half day - 10am - 4pm

Opportunity Type: Long-term Commitment

District: Broxbourne, Dacorum, East Herts, Harlow, Hertsmere, North Herts, St Albans, Stevenage, Welwyn/Hatfield

Location: Indoor

Time of day: Full Working Week, Weekday Mornings, Weekday Afternoons, Weekend Full Days, Weekend Half Days

Practical Considerations: Remote site a volunteer would need access to a vehicle or mode of transport.

Requirements: Will require a criminal record check (DBS), Own vehicle or access to a vehicle

Requirements (additional): Will require for a trail day and a full induction day. Also all our volunteers must be DBS checked.

Suitable for: 16 – 17 year olds, 18 – 25 year olds, Aged 26 and over, School students, University students, Older People, People with restricted mobility

Suitable for volunteers interested in: Arts & Crafts, Children, Families & Family Support, Education & Training (adults), Education & Training (young people), Environment & Sustainability, Health and Wellbeing, Museums & Heritage, Retail, Voluntary & Community Action, Wildlife & Conservation

Does this opportunity provide wheelchair access?: Yes

Download Full Role Description

Full Description:
Key Responsibilities
Welcome and engage with visitors to create a memorable experience.
Provide information about the Stone to Iron Age exhibition, Prehistory Centre layout, and educational purpose.
Maintain a tidy, accessible, and welcoming environment within the Centre.
Take money for shop purchases.
Assist with events and activities hosted within the Prehistory Centre
Ensure the safety and security of our visitors and the collection.
Support other duties in line with day-to-day visitor operations.
Support with resource preparation for activities.
Chance to step into the role of an Iron Age villager.

Person Profile We’re looking for someone who is:

Passionate about history, education, and engaging with the public.
Friendly, confident, and enjoys speaking with people from all walks of life.
Organised and proactive in keeping spaces presentable.
Reliable and adaptable to the needs of the day.
Able to travel to our woodland site in Brickendon.

Volunteer Benefits:

Make a tangible impact on heritage education and visitor engagement.
Gain experience in customer service, interpretation, and event support.
Be part of a supportive and enthusiastic volunteer team
Enjoy a unique setting surrounded by woodland and historic reconstructions.
Share your love of learning with future generations.
Learn new skills.