Volunteering Opportunity: Car Driver with Redbourn Community Group
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To participate in our Community Car Scheme, providing door-to- door delivery service for clients to medical appointments with a high standard of customer care.Opportunity Type: Other
District: St Albans
Location: From home
Time of day: Casual or Intermittent
Practical Considerations: N/A
Requirements: Will require a criminal record check (DBS), Own vehicle or access to a vehicle, Driving licence
Requirements (additional): N/A
Suitable for: 18 – 25 year olds, Aged 26 and over
Suitable for volunteers interested in: Driving & Transportation, Health and Wellbeing, Voluntary & Community Action
Does this opportunity provide wheelchair access?: Yes
Download Full Role Description
Full Description:
KEY RESPONSIBILITIES
• Pick up and return clients, using own car, from their homes and deliver clients to required destinations such as GP surgeries, hospitals, physiotherapy and dentist appointments and other agreed destinations.
• Liaise with the client beforehand to agree destinations, timings, and any specific expectations or requirements e.g., wheelchair support/carriage and provide client with contact details for pick up.
• Ensure clients are comfortable and safe within the car and on the journey e.g., wearing a safety belt, not holding large bags on their laps, and checking that speed, bumps and turns are appropriate.
• Clients who would like to be accompanied to the department should have made this known when making the request for transport since not all volunteers are in a position to do this and there is no expectation of doing this.
• Follow and comply with all applicable RCG policies, procedures and guidance including Adult Safeguarding, H&S Policy, risk assessment, and guidance in ROSPA Volunteer Driver’s Handbook, including driving in a safe and responsible manner.
• Always act in a responsible, courteous and fair manner when undertaking duties for RCG.
• Proactively suggest improvements in the service provided and participate in any working groups discussing the car driver service.
• If discussion during the journey reveals ideas, incidents or issues that RCG can support or should follow up, feedback these to the office.
SPECIFIC SKILLS
• Have a clean driving licence, including category B, comprehensive insurance valid for voluntary driving, current MOT and vehicle regularly maintained in safe driving condition.
• Complete Safeguarding Adults at Risk Training to level 1 within first year of volunteering and at regular intervals thereafter. Act as the eyes and ears of the Community Group and report any concerns to the Safeguarding lead and/or the Office.
• First Aid training would be beneficial and is recommended.
• Confident to have friendly, social conversations with a range of people.
• Ability to maintain confidentiality about individuals supported during volunteer activities.
CAPABILITIES
• Ability to communicate effectively with a wide range of people.
• Able to deal with the unexpected in a calm, professional
manner e.g., when a delay or emergency arises.
• Understanding of confidentiality.
• Reliability.
• Flexibility.