In collaboration with International Recruitment East, we have created eight guidelines to help your organisation to support and fully prepare international recruits for their arrival in the UK.
The resources aim to assist Adult Social Care Providers in comprehending the intricacies of international recruitment, ultimately facilitating the successful integration of highly skilled overseas recruits into the health and social care services.
To better understand your needs, assess the value of the protocols and further develop them could you please complete the following survey before accessing the documents:

The Guides
Guide 1 - Pre-Arrival Engagement

Welcoming international recruits is an exciting opportunity and ensuring a smooth transition for them is a priority. This guide outlines the comprehensive pre-arrival engagement process designed to support and inform your new recruits before they embark on their journey to the UK. It includes information on:
- Deciding on and delivering pre-arrival engagement
- Obtaining feedback
- Template pre-arrival feedback questionnaire
- Timescale for pre-arrival engagement.
Guide 2 - UK Arrival Collections

Meeting your overseas recruits at the airport, train station or coach station when they first arrive and transporting them to their accommodation is a vital part of the pastoral support. This guide outline will help you understand how to settle the individual and orientate them to their new surroundings. It includes advice on:
- Choosing the collection type
- Collection processes
- Briefing for the individual responsible for collecting the new recruit
- New arrival briefing.
Guide 3 - Buddying

Assigning a buddy to your new international recruit is a crucial aspect of providing effective pastoral support. The key is to ensure that the new international recruit receives the necessary support and guidance during their initial period of transition. This guide will help you with your understanding of:
- Sourcing buddy support
- Establishing the recruit's support needs
- Matching the buddy and recruit
- Obtaining feedback.
Guide 4 - Local Area Knowledge

Equipping your incoming international recruit with a comprehensive pre-arrival guide offers them a glimpse of their future home, acquaints them with local area insights, and aids in prepping their leisure activities. This guide includes information on:
- Creating a guide
- Self-directed local area guide tour example.
- Pre-arrival webinars
- Obtaining feedback.
Guide 5 - Assisting International Recruits in Finding Accommodation in the UK

If the recruits are able to find a comfortable living situation, then this will aid them settling into the community and workplace. This guide suggests:
- Gathering preliminary information
- Essential property insights
- Property search assistance
- Moving into the property.
Guide 6 - Access to Local Services and Community

Signposting and informing the international recruits about their local services, how to access them and getting involved with their community, will help the recruits settle into their new life in the UK. This guide includes advice on:
- Providing essential information
- Introducing a local services and community guide
- Sharing the local services and community guide, and encouraging feedback.
Guide 7 - UK Orientation

For many international recruits, the UK is a new experience. Adapting to the cultural, personal, and professional nuances can be challenging. This guide includes steps such as:
- The importance of an orientation guide
- Orientation guide on language, currency, weather conditions, driving, food and drink, etc.
- Guide enhancements
- Soliciting feedback.
Guide 8 - International Recruit Network Social Meet-Ups

Interact frequently with your international hires, proposing regular outings to nearby attractions and well-liked spots. Excursions provide opportunities to bond with fellow recruits, forge new friendships, learn about the local area, and take part in leisure activities outside of work. Read this guide to understand:
- Determining the meet-up format
- Selecting the venue and interactive engagement activities
- Crafting a comprehensive email with vital information
- Gathering feedback.
International Recruitment Pastoral Care Webinars
A series of webinars were held to promote the good practice guides A recording of one of the webinars is available to view following the link below
Contact Us
For more information about the Good Practice Guidelines or our International Recruit project, please email buddy@communities1st.org.uk or call 01727 649980.