Volunteer Centre E-Newsletter 9th June 2021

National Volunteers’ Week may be over for another year but that doesn’t mean we’ll stop being grateful for the dedication and kindness of our volunteers. It was incredible to get the chance to meet some of you in person last week. We will be organising more opportunities to connect with you face to face during 'Kind July', to celebrate the month of kindness.    

We are truly grateful for all your help so far, and for the tireless dedication and generosity, you have exhibited over the last 15 months. We continue to need willing volunteers to help us care for our community and support the efforts of the NHS and local voluntary sector organisations. If you have the ability to offer any more time or to encourage your friends or family to join our effort, we ask that you support us any way you can.

As always we continue doing all we can to enable you to volunteer as flexibly as possible. Our prioritised volunteering roles and training opportunities are promoted below. 


If you’d like to share any good news stories from the past year, we would love to hear them! Please email covid19news@communities1st.org.uk.

Stay safe and well, enjoy the sunshine! Be kind to each other and to yourselves.

Tom Watkins

Volunteering Development Manager
Communities 1st




New Opportunities for Existing Communities 1st Volunteers

To update your interest in any of the latest volunteering opportunities we have available, please follow this link. Click through to the page titled: Update what you would be willing to do. This will take you to a list of opportunities. Select any opportunities that you are interested in. Please note that this list will be pre-populated with the opportunities you have previously registered an interest in, so if you are still interested please don't de=select these. Select Submit you are finished to save your selection.

The Hertfordshire Special Constabulary 

If you are looking for fulfilling voluntary work, the Hertfordshire Special Constabulary could be right for you. Successful applicants will be able to build new skills and strengths as they give back to the community.

For many years, Hertfordshire Specials have been deployed in frontline policing teams, including:

  • Response
  • Safer Neighbourhood Teams
  • Road Policing Support
  • Warrants and Bail 

For more information, including how to apply, visit  www.hertspolicespecials.co.uk or email volunteer@communities1st.org.uk

COVID Information Champions

Communities 1st - in partnership with other local charities - are leading the Hertfordshire COVID Information Champion project, to help ensure that our communities receive accurate and up to date information about COVID-19 vaccinations and current Public Health England guidelines.

In the age of social media and conspiracy theories, it can be difficult to know which news to trust, and who is spreading false information. To tackle this, and ensure that our communities are receiving the right guidance to stay safe, Community Help Herts are engaging with COVID Information Champions, to provide a trustworthy and reliable voice amongst the noise.

Anyone can be a COVID Information Champion. All they have to do is reach out to their community and share information that's passed down from Public Health Hertfordshire to Community Help Herts and then to the Champions. The information is presented in easy to understand bite-sized chunks, so that it is accessible by everyone in the community, and can be shared on social media, in emails, text messages and online messaging apps, or printed out and used as posters.

If you would like to become a COVID Information Champion or learn more about the role, please check out the Community Help Herts website COVID Information Champions (communityhelpherts.net) or contact Christine Halpin at Christine.halpin@communities1st.org.uk or by phoning 020 8940 4869.



Volunteers Virtual Get Together - Let's Do Lunch

A warm welcome is guaranteed at our weekly drop-in social sessions for volunteers which take place every Thursday lunchtime. It's a great chance for you to meet other volunteers and members of our staff team at Communities 1st. They are a place for you to share ideas and positive stories. We want to show you what an important part of our team you are and give you the chance to get to know Communities 1st as an organisation a little bit better too. See you then!


Compassionate Community Connectors Virtual Coffee Morning

This event is for volunteers who provide community support (e.g. shopping deliveries, telephone befriending, digital champions) to meet, swap stories and get to know us.


Vaccination Centre Volunteer Afternoon Tea

This gets together is for volunteers who provide community support (e.g. shopping deliveries, telephone befriending, digital champions) to meet, swap stories and get to know us.

You can register for future sessions through our online events calendar.



Mindfulness for Daily Living

We are really fortunate to be able to offer a free five-week Online Mindfulness for Daily Living course exclusively to our volunteers. This has been made possible thanks to our partners at Oaklands College.

In this incredibly popular and insightful course you will:

  • Learn how to bring the mind to rest
  • Understand the basics of mindful living
  • Learn simple meditations techniques
  • Practice mindful meditation

Come along and enjoy the physical and emotional benefits mindfulness can provide.

Every Thursday from June 17th until July 15th - 7:00 pm

Book here to secure your place


Food and Nutrition - Your Immune System and Gut Health

Do we really need to buy dietary supplements? In this session, we will be looking at the function of our gut and immune system, what affects them and how we can encourage them to work better.


HIV Awareness Training - Terence Higgins Trust

The Terrence Higgins Trust offer training session that will equip you with the knowledge and skills to support people living with or at risk of HIV.

The sessions address: 

  • The difference between HIV and AIDS
  • Routes of transmission and how to reduce risk through prevention strategies
  • How to test for and prevent HIV
  • Ways to support people living with HIV 
  • This fully interactive virtual session will take place:

Thursday 17th June - 2:00pm - 4:30pm - Register here.


Dementia Friends Information Sessions

Can you help us reach our target of 1,000 new dementia friends in 2021 and help us make our communities more dementia aware? We're hosting virtual information sessions on dementia, the first of which is next week.

A large number of the people we are supporting through the Compassionate Community Connector project and at Vaccination Centres are living with some form of cognitive impairment. The impairment. This session will give you the opportunity to learn more about what it is like to live with dementia and turn that understanding into action.


Spot the Signs Save a Life - Suicide Prevention Training 

This training will equip you with practical steps you can take to prevent suicide and teach you where can signpost to for mental health services available in Hertfordshire 

The three-hour training sessions will:

  • Increasing your awareness and knowledge about suicide 
  • Share information about which groups of people are at most risk and why
  • Make you feel more confident to spot the signs of someone who may be feeling suicidal 
  • Introduce practical steps about what actions you may take if you notice someone is distressed

Tuesday 22nd June – 4:00pm – 7:00pm - Register here.


Boost your CV and Interview Skills Training Session

This fast-paced webinar presented by Donna Obstfeld of DOHR will explore the modern job search process. From updating your online profile and building the perfect CV, to preparing for an interview, researching your potential employer and presenting the best version of yourself, this webinar will prepare you for the recruitment processes. Donna has over 25 years of recruiting and interviewing experience.

Wednesday 23rd June - 10:00am - 11:30am - Register here.


The Saracens Foundation - Opportunities for Young People with Special Educational Needs - Level 1 leadership in sport and physical activity

An exciting opportunity for SEN individuals to gain a fully funded qualification first 4 sport level 1 leadership in sport and physical activity. The course requires 30 hours of learning, delivered in blended learning (online and face to face.) Full support is given for participants with learning difficulties and may take a little bit longer to complete. 

Register your interest here.


British Cycling - Volunteering to be a Ride Leader Information Session and Recruitment Event 

Do you enjoy cycling? Are you interested in inspiring more people to get out on a bike? British Cycling need volunteers who are enthusiastic about leading entry-level or family-friendly bike rides. Benefits include free Ride Leader training and Ride Leader training and access to a supportive network. 

Sign up for the webinar here and learn more, or visit their website.


Making Every Contact Training - MECC

Making every contact count is an approach to behaviour change that aims to make use of the millions of day to day interactions that organisations and individuals have with each other, in order to encourage changes in behaviour that have a positive effect on people's health and wellbeing. Making changes such as stopping smoking, improving diet, increasing physical activity, losing weight and reducing alcohol consumption can help people to reduce their risk of poor health significantly.

Many of you who are volunteering with us, special eat vaccination centres and as part of our community response effort, are well placed to have some of these conversations. There is massive value in encouraging volunteers to become MECC trained in order to support public health messaging within our community to help people build healthier lifestyles.

We will be running some MECC courses very soon but in the meantime why not give the approach a go for yourself? You can discover how it works using this virtual role-playing online tool.

There is also a free introductory course available through the NHS workforce training platform. If you register on the website you will be provided with evidence of learning. We recommend you do this as we'd love to add this training to your volunteering records. Please email course completion certificates to volunteer@communities1st.org.uk.


End of Life - Death, Dying & Loss Awareness Training - Peace Hospice

We'll be organising another of these incredible introductory training courses offered by the Compassionate Communities Coordinator at Peace Hospice Care towards the end of the summer. It is designed to give you foundational knowledge of how to have conversations about death dying and loss within your local community. 

It is our hope that by the end of the training you will:

  • Feel more confident in supporting someone who is facing death, dying or loss
  • Have a better understanding of the needs of people with palliative conditions
  • Recognise the role of a hospice
  • Be able to reflect on your own beliefs, fears and wishes around death, dying and loss
  • Be armed with self-care tools to help build your resilience and overall wellbeing.

If you are interested in attending please get in touch with us: training@communities1st.org.uk



Please email volunteer@communities1st.org.uk for more information or to express an interest in any of the live roles listed below.

Short Term Roles & Micro Volunteering 

Fundraising at The Legends Festival - Marie Curie

Marie Curie need volunteers to help at The Legends, one of Europe's largest touring music festivals. Volunteers get free entry for themselves and two free tickets for family and friends. Bring a picnic, entry for themselves and two free tickets for family and friends. Bring picnic chairs and blankets and have a fabulous time dancing the day away whilst collecting much-needed funds for Marie Curie. The event takes place at Hertfordshire County Showground, St Albans 31st July – 1st August.

Seasonal Groundwork/Gardening - Growing Roots

Do you have a few hours spare every week on a Monday, Tuesday or Wednesday to prepare the ground, sow seeds, plant out and pot up plants ready for this year's growing season at Growing Roots St Albans based plot? Help will also be needed to move a compost heap that is encroaching on the neighbouring plot. A hands-on approach will be needed to assist with the management of the Growing Roots plot regularly. All tools and equipment will be provided on-site.


Event Assistants – Abbey Line CRP Summer Event

The Annual Community Rail event will be taking place at St Stephen’s Parish Centre Green, Bricket Wood on Saturday 3rd July and the CRP are seeking event assistants to help direct attendees from the station to event grounds safely. Volunteers will check-in guests at the gate, be on hand to help answer queries, monitor attendees and ensure event regulations are adhered to, ensuring a successful community event. It promises to be a fun-filled day. The theme of the event is – Reflection, Thanksgiving & Togetherness. The dress code is vintage/retro which is entirely optional but would be good fun for those participating. Volunteers are required between 11 am and 4 pm.


Dog Walker – Communities 1st

Could you help walk two strong husky dogs on a regular basis? One of our clients in St Albans has two large dogs who require daily walks, so we are looking for several volunteers to help share the load. Experience walking or owning large dogs is desirable. If you can help with this role, please get in touch. 


Accounts Examination Support – Potential Kids

Potential Kids is a small, award-winning charity based in Welwyn/Hatfield that provides learning, social and sports opportunities to Neurodiverse children and young people. They are looking for an independent accountant, willing to volunteer to verify their account tax for 2019/20. The whole of their year’s accounts are on zero; it can be spot checked or looked at in totality. The balance sheet and P&L have also been done. The accounts are due by the end of May to companies house and with the charities commission end of June. 


Welfare Check / Survey Callers

Do you enjoy talking to others, and can you be sensitive when asking vulnerable people about how they are feeling? We have a small team of volunteers checking in with the people who have been using our services (clients) and asking for feedback on our service, to see if our services have improved their wellbeing during this difficult time. Our volunteers are asking a series of questions provided by the Office of National Statistics. This is a flexible position that can be done at home. Please get in touch if this sounds like something you can do.


Sports & Activity Volunteering Roles

Sports clubs and physical activity programmes across the county are opening up, with increasing opportunities for you to get involved. Below is a list of opportunities available right now that will enable you to stay active and support a local sports club.

To express an interest please email Jeremy at volunteer@communities1st.org.uk

  • Abbey Flyers Nomads - Netball Club |  Volunteer coaches
  • Fencing Hertfordshire | Promotions and advertising, session support, event organisers, fundraisers
  • St Albans City Youth FC | Minibus drivers & assistant coaching volunteers
  • Colney Heath Ladies FC | Social media/press assistance & fundraising support 
  • St Albans Bowling Club | Refreshments volunteers for match days
  • Special Olympics St Albans | Support volunteers for athletes with learning disabilities
  • Old Albanian Cricket Club | Volunteer scorers & umpires, a safeguarding lead, membership administrative support 
  • St Albans Cricket Club | Volunteer scorers & umpires, a safeguarding lead, membership administrative support
  • Oxhey Jets FC | Grounds keeping and general maintenance
  • Abbots Langley Cricket Club | Social media and website admin, membership secretary, junior cricket coaches, junior cricket umpire, assistant groundskeeper
  • Bushey Cricket Club | Groundskeeper, umpires and scorers
  • North Watford Bowls Club | Grounds and lawn maintenance, participate in friendly bowls matches
  • LGDA Football Club | Youth football coaches for female teams
  • Watford Netball League & Kath Worrel Junior League | League & assistants for young boxers
  • Para Dance UK | Trustees 
  • West Herts Warriors Basketball | Coaches



Gardener Volunteers - Blessed Earth

Do you enjoy being outside and have an interest in gardening? How would you like to learn how to take care of plants and trees, and how to properly prune and maintain them? Blessed Earth organisers self0funded community projects for charities and vulnerable adults. They are looking for volunteers to support their work at each of these events. NO experience is necessary but you should be willing to learn. This is a flexible, sociable role with a really positive impact, based in St Albans.


Odd Jobs Assistants - Communities 1st 

Do you have the DIY skills and the time to help people who are struggling to maintain their property? From fitting a lightbulb to some light painting and decorating, from fixing a lock to setting up a new television, we need positive volunteers with skills and patience to help with our handyperson service. Volunteers with skills and patience to help with our Handyperson service. Volunteers need to be willing to travel across Hertsmere, St Albans and Welwyn Hatfield. If this sounds like you, get in touch.


Litter Picker Volunteers - Communities 1st 

If you're passionate about keeping our public spaces clean, have a role for you! We are looking for volunteers who are ready to help with litter picking. This is a flexible role with a scope for working in a friendly team of volunteers. Equipment will be supplied to you. Litter picks (sorties) are currently being arranged in St Albans, but the programme may expand to other areas. Shifts will soon be available using our scheduling calendar in this area. Please get in touch if you or someone you know would be interested.


Foodbank Volunteers - Red Trust Bushey

Red Trust Bushey is a charity supporting people who may be facing difficult circumstances in the Little Reddings area. They are looking for volunteers to join their Foodbank, which is open on Friday mornings at St James's Church House in Bushey. The ideal candidate will be understanding, hardworking and a team player. Volunteers are required to help sort food donations and deliver food parcels to clients. There may also be opportunities to help with making drinks and talking with people who attend their drop-in. You would be required for 2-3hrs on a Friday morning but this can be discussed during the application process.


Gardening Club Facilitator - Red Trust Bushey

Red Trust Bushey are looking for a volunteer gardener club facilitator to lead activities in their new gardening club at the Finch Lane allotments in Bushey. Ideally, you should enjoy working with people, have good experience with planting/maintaining gardens, and have an interest in supporting others to learn gardening skills. They are looking for 2-3 hours per week but this can be negotiated.


Arts and Crafts Volunteers - H-Arts in Mind

If you have artistic skills/talents you would like to share, are good at working in a team, and would like to help people in your community,  H'Art in Mind need you! They are looking for volunteers to contribute to their Community Arts and Crafts markets, coming soon, Hatfield. Expenses will be paid, (travel, lunch, coffees). H'Arts in Mind want to bring Art to the community, offer demonstrations, get the community involved, encouraging people to learn new skills. To find out more visit the H'Arts in Mind website.


Gardening Volunteers - Communities 1st 

We need volunteers to help people tidy their gardens. If you're willing to mow a few lawns and pull a few weeds, to allow an isolated person to enjoy their garden, please get in touch with us. Anyone offered gardening work when it comes up. Social distancing measures will be strictly adhered to in this role.


IT Volunteers - Hertsmere Mencap

Hertsmere Mencap supports 250 children and adults with a learning disability along with their families and carers. They have launched a Digital Inclusion Programme to train their members in vital online skills, and are looking for new volunteers to expand their team of excellent trainers to run weekly coaching sessions in Borehamwood. Mencap members have found this project has given them a lifeline during the recent isolation lockdown.

You should know how to browse the internet, shop online, play games and use Zoom. You will need patience and to be confident communicating with people- a sense of humour will help too! Meetings are arranged at a time to suit you and the member. This role will be subject to an enhanced DBS check.


Minibus Drivers - Hertsmere Mencap

Hertsmere Mencap supports over 200 learning disabled members and their families and carers. They have a minibus that is mainly used to take members to and from social clubs in Borehamwood, St Albans and Hatfield. You will join a rota of volunteer drivers, so you will only be asked to drive once every few weeks. Applicants will need a clean driving license and several years of driving experience, preferably in a minibus. If your license was issued before 1997, it should allow you to drive D1 vehicles (up to 16-seater minibus as or our one). If issued in 1997 or later, you will need to take a driving test to cover you to drive a D1 vehicle. A DBS check will be required.


Volunteer DJs - No Barriers Radio 

Do you love a good disco? Do you enjoy playing a great mix of tracks that will really get people in the mood for dancing? If yes, No Barriers Radio would love to hear from you! They are a radion station aimed at individuals with some form of disability/learning difficulties, who are looking for a friendly and enthusiastic volunteer DJ. You'll need to be approachable and friendly, with good time management skills, honesty and integrity and a willingness to learn.


Technicians - No Barriers Radio

No Barriers Radio are looking for technicians who are keen to gain experience and build a professional portfolio of work for potential employers. You could be 'between' jobs right now or perhaps recently retired. Would you like to support a worthy cause? You'll need to be able to act on your own initiative and have an interest in producing great sound. Applicants must be motivated and be able to work with people who have learning disability.


Call Handlers - Family Lives

Family Lives operate a free confidential helpline for anyone experiencing difficulties in their family or relationship. Their volunteers take calls from parents and carers on separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about their services on their website. Once trained volunteers commit to a weekly 4-hour shift comprising 2 hours 'online' and a debrief session with your supervisor. They ask that volunteers have experience if parenting or working with children/young people, and are good listeners with a willingness to learn. You will need a PC/laptop, headset and good Wifi.


Chair of Trustees - Herts Viewpoint 

The viewpoint provides an independent, recovery focussed, united voice for individuals living with mental health and/or addictions challenges to share their experiences of accessing support services to help shape future provision. They believe everyone has the right to be listened to and to have a voice. They are seeking a new chair of trustees to provide leadership and direction to their board. This is a long term commitment; by volunteering in this role you will have to chance to make a very real impact whilst contributing to a fantastic organisation. 


Compassionate Neighbours - Peace Hospice Care

Do you like a chat over a cuppa? You can make a difference to someone lonely or at risk of isolation, simply by sharing your time and companionship. Compassionate Neighbour is a movement of local people providing social and emotional support to people in their communities who are coming towards the end of life due to age or illness. The group also share their knowledge and experiences of death, dying and loss within their community and encourage engagement with these issues. Compassionate Neighbours help others by visiting regularly, offering friendship, emotional support and a listening ear, helping people do the things they enjoy, and helping people stay connected to their community, family and friends.


Trustees - Green Connections CIC

Green Connection CICis a small local social enterprise that design original online workshops and activity packs using nature, heritage and the arts, to help people feel more connected to each other and to the outdoor world. Their work addresses issues like loneliness and social isolation, improving health and wellbeing for everyone involved with their programmes. They are looking to recruit a Treasure and General Secretary Volunteer. You will assist them with financial management and administration, helping to safeguard Green Connections' future development.


Volunteer Drivers ( using own vehicle ) - St Albans Good Neighbour Scheme

St Albans Good Neighbours Scheme volunteers help with lifts to medical appointments, shopping, collecting prescription, some practical help (gardening, etc) and befriending. Their clients are elderly, unwell, lonely, disabled or facing a crisis and don't have anyone else to turn to. The role is flexible, the only requirements are that you have a driving licence, access to a car, and get along with people. The charity will pay mileage costs. Volunteers can indicate their usual availability and are free to accept and refuse any transport requests at any time, it is fully flexible. Apply via their website as a 'Transport volunteer' and they will help you complete a DBS check.


Volunteer Helpline Responders - St Albans Good Neighbour Scheme

This role is flexible, you just need to use your landline or mobile, usually for one day per month, to receive requests from clients and find suitable transport volunteers. Full training on Optimise will be given. The charity's phone line is open from 9 - 1 every day of the year, with any extra cost of calls arising covered by the Scheme. Apply via the website as a 'Duty Officer' volunteer.


Volunteer Drivers - Communities 1st 

We're always in need of people willing to help us deliver our transport service. Our new scheme supports the NHS locally to fulfil GP and vaccination appointments, as well as hospital visits. If you're willing to drive a large vehicle, we also run a much-needed shopper bus service. Expenses can be claimed at 45p/mile should you wish to do so. Note, you may be required to travel further afield than your immediate local area.


Group Support Volunteer - Live Well Borehamwood

Live Well is a small community group for over 50s based in Borehamwood which supports older people from the local and surrounding area. They are a close, friendly group who enjoy participating in social activities and laughing a lot together. They are looking for an enthusiastic, positive and reliable volunteer to support their work. You'll be working with the group secretary to support the committee at Tuesday afternoons sessions and/or helping out during the week with routine admin tasks and errands. Mileage will be reimbursed and training opportunities are available.


Volunteer drivers (using organisation's vehicles) - Barbara Bus Fund Stanmore

The Barbara Bus Fund providers a wheelchair-accessible community transport service for wheelchair users who are unable to transfer and travel in a standard car seat, and relies on volunteer drivers to assist their passengers. The role is flexible and based on the RNOH at Stanmore. If you would like to make a massive difference to someone's life, enabling them to 'get out and about again they'd like to hear from you. The enabling them to 'get out and about again they'd like to hear from you. The only requirements are that you like driving, like people and are over 25 years and have no more than 6 penalty points. You will need to complete a DBS check.


Workshop Volunteers - Emmaus Hertfordshire 

Emmaus regard themselves as being a homelessness charity with a difference. They don't just offer people a bed for the night, they offer a home for as long as someone needs it and meaningful work in one of their social enterprises. 40 formerly homeless people love at the Emmaus community in Hill End, St Albans. They have a workshop where they carry our minor repairs, renovations and repurpose donated items that may need work before being sold in one of their five shops or via social media, eBay etc.

This is an area they are intending to develop and they need people with new skills to help make it a success. If you have a creative flair, a knack for seeing the potential in items received as donations - they receive all manner of things that need a new lease of life, they would love to hear from you! Mon-Fri works best for this activity. You would not be expected to do a full 5-day week, but regular day/s is essential.


Keeping in Touch Volunteers - Carers in Hertfordshire 

Carers in Herts need to recruit additional Keep in Touch Volunteers to help them reach out to unpaid family carers. Carers in Hertfordshire is a charity supporting family carers caring for elderly, disabled, physically or mentally ill people, as well as those misusing drugs or alcohol. Coronavirus has impacted people's ability to access their usual support network. The charity is calling carers to ensure they are supported during this difficult time. You will be based at home to make the calls. Most calls are made between 9.30 and 4.30 Monday to Friday during office hours, however, the charity will be developing an out of hours service over the coming weeks.


Virtual Note Taker Volunteers - Carers in Hertfordshire

Carers in Hertfordshire aims to provide unpaid family and friend carers with a platform to speak up and make their voices heard and to use their experiences to help to improve the services that are available to them and those they care for. The forums cover a variety of topics areas including Aspergers and Autism, Dementia, Drugs and Alcohol, Learning Disabilities and Mental Health. They are looking for volunteers who want to gain experience in taking notes, for their Forums and Meetings. The Forums take place on Zoom on Tuesdays, Wednesday and Thursdays throughout the year. You will need to be able to edit a word document.


Friendly Talker Volunteers - Redbourne Community Group 

Redbourne Community Group are looking for volunteers to make regular, friendly phone calls to people in our community who may be feeling lonely or isolated and would welcome some regular contact. Could you do this to help people n the Redbourne community? 


CCC Administrative Support Roles - Communities 1st 

To coordinate the ongoing Compassionate Community Connector COVID-19 response effort, there are a number of key areas that require more volunteer assistance:

Shopping Support Brokers 

We expect our shopping help service to get busier again very soon. There will be more requests for essential shopping brokers to liaise with clients to ask whether they need any shopping or prescriptions collected, and then arrange for or 'broker' volunteer shoppers in the same area to do the shop.

If you have some time during the day that you could offer to help arrange shops for those in need, we offer training on our CRM system so that you can work from home. Do you have had a day or more you could give to help with this vital service? If you are reliable, organised and friendly, please get in touch to find out more.


Case Study Callers/Writers

There are so many 'Good News' stories that have been taking place within our CCC scheme. We would like to capture as many of these as possible, to produce case studies that will illustrate the enormous benefits of these volunteer/client relationships. If you have a background in writing or interviewing, we would love to hear from you about why you are suited to this role. This is a remote role and the work can be done in your own time. You would be expected to contact both the client and the volunteer so take down their stories.

Email volunteer@communities1st.org.uk for more information or to put your name forward for any of these roles.


Volunteering Dashboard 

If you're an active community response or vaccination centre volunteer and haven't set up your dashboard yet, please do, it helps us keep our volunteering programme running efficiently and give you more control over your activities.


Scheduling Vaccination/Testing Centre Shifts

For those of you signed up to support a COVID vaccination or Testing centre, our Dashboard system allows volunteers to book their own shifts. This system will only be visible to you once you have completed the full recruitment process, signed your volunteering agreement and finished the required training modules. Please note that only your closest vaccination and testing centres will be visible to you you booking, our scheduling team will still be in touch if we have shift vacancies or cancellations.


Telephone Befriending Volunteers

We ask those of you that haven't logged all of the telephone activities you have done on the dashboard to please do so. It need not be a long report, we just need to know for sure that your calls have been taking place. It's so important that we keep track of what is happening and who is receiving the support they have requested from, us.

If you no longer commit to calling your matched client, please let us know by emailing  volunteering@communities1st.org.uk.Equally, if you have more capacity and would like to call another person please let us know too. Loneliness and isolation are felt more acutely at this time of year and we are seeing a rise in demand. More offers of support are always welcome.


Contacting through the Dashboard

The Dashboard is able to send messages to our staff team about your general feedback and is monitored regularly throughout the week. Due to the high volume of correspondence, we receive this cannot always be acknowledged but it is always received.


If you have a low-level concern about someone you are supporting, please contact our duty team via email  volunteering@communities1st.org.uk.For moderate to high-level concerns we ask you to contact us directly by telephone on 020 8386 4006.

In an emergency, where someone is in immediate danger you should always call 999 and then inform us by telephone when help is on the way. The volunteering Dashboard is regularly updated to make it easier and more rewarding to use. We'd really value your feedback on how you're finding it. Remember that if you're having difficulties, our Digital Champion Volunteers should be able to help you. Let us know if you need their support.

As always, our thanks goes out to those of you who are already using it. Please continue to do so.