Volunteering Opportunity: Volunteer Social Media Role with Citizens Advice Welwyn Hatfield

We provide free, independent, confidential and impartial advice to everyone living, working and studying in Welwyn Hatfield and improve the policies and practices that affect their lives. We value diversity, promote equality and challenge discrimination.

Citizens Advice Welwyn Hatfield is an independent charity governed by its own board of trustees. We're supported by a range of funders, staff and trained volunteers, without whom we wouldn't be able to offer the quality service that we do today.
We are currently looking for a Social Media Volunteer to build our public profile and improve our communications for the purpose of raising awareness of our services, attracting volunteers, encouraging financial support and sharing information on our impact.

Opportunity Type: Long-term Commitment

District: Welwyn/Hatfield

Location: Indoor

Time of day: Weekday Mornings, Weekday Afternoons, Weekday Evenings

Practical Considerations: In this role, you will have the opportunity to make a real difference in people’s lives while positively impacting your community. You will gain valuable knowledge on a variety of issues affecting our clients, such as benefits, debt, employment, and housing. Additionally, you will build on valuable skills such as communication, listening, marketing, and advertising. The position offers the flexibility to work both independently and as part of a team, either from our office or remotely from home.

We need you for a minimum of four to six hours per week. The role is flexible and could be shared by more than one volunteer if needed.

Requirements: Will require a criminal record check (DBS)

Suitable for: 18 – 25 year olds, Aged 26 and over, University students, Older People

Suitable for volunteers interested in: Marketing & Communication, Voluntary & Community Action

Does this opportunity provide wheelchair access?: Yes

Full Description:
What you will be doing?
We need help telling local residents and stakeholders about our work. We are seeking an individual, who has the ability to deliver engaging content and who will help Citizens Advice Welwyn Hatfield to harness the power of social media and raise awareness of our work.
You will help us to grow our social media presence so we can:
• Promote our services, activities and events,
• Reach more potential clients, supporters, volunteers and staff,
• Inform the public about their rights and how to protect themselves against fraud and scams.
This will involve:
• Using social media platforms such as, Instagram, TikTok and Facebook to raise the profile of CAWH locally,
• Producing fresh, branded and engaging content for our social media channels, ensuring it complies with National Citizens Advice policies and guidelines,
• Working to ensure our posts are varied, relevant, engaging and interesting to potential clients and funders as well as to families, professionals and the general public,
• Ensuring the posts are scheduled and distributed regularly,
• Using creative skills to devise games, competitions and other strategies to engage, grow, and widen our target audiences.