Volunteering Opportunity: Social Media/Website volunteer with The James Foundation

Join The James Foundation as a Casual Social Media Volunteer and help us support families affected by baby loss. In this flexible, home-based role, you’ll create and share sensitive social media content, assist with website updates, and help raise awareness of our campaigns and events, all at times that suit you. You’ll receive guidance and support while gaining valuable skills in digital communications, all while being part of a caring and supportive volunteer community.

Opportunity Type: Long-term Commitment

District: Broxbourne, East Herts, Epping Forest, Harlow, North Herts, St Albans, Stevenage

Location: From home

Time of day: Casual or Intermittent

Practical Considerations: This is a voluntary (unpaid) position.

Volunteers must be aged 18 or over.

The role may involve reading sensitive or emotional content; wellbeing support is available if needed.

Suitable for: 16 – 17 year olds, 18 – 25 year olds, Aged 26 and over, University students, Families, Older People, People with restricted mobility, Rehabilitation friendly

Suitable for volunteers interested in: IT, Technology & Digital Inclusion

Does this opportunity provide wheelchair access?: Yes

Download Full Role Description

Full Description:
The Social Media Volunteer (Casual/Intermittent) will support The James Foundation in raising awareness and providing a compassionate online presence for families affected by baby loss. This flexible, remote role involves creating, scheduling, and sharing sensitive social media content, monitoring engagement, helping amplify important campaigns or awareness initiatives, and assisting with updates to the charity’s website to ensure information is accurate, current, and presented in a sensitive and accessible way.

Volunteers will work closely with the appropriate person to ensure all posts and updates reflect the charity’s empathetic and respectful tone, while adhering to confidentiality, privacy, and safeguarding guidelines. The role is ideal for individuals who are empathetic, organised, and comfortable engaging with sensitive topics, with basic digital skills and familiarity with platforms such as Facebook and Instagram.

Experience with design tools like Canva or basic website management is helpful but not essential.

Volunteers can contribute as their schedule allows, particularly around awareness events or key campaigns, and will receive training, support, and guidance to carry out their role effectively. This position offers the opportunity to make a meaningful difference to families, gain experience in charity communications, and be part of a supportive and caring volunteer community.