Volunteering Opportunity: Community Ambassador Volunteer (Broxbourne & East Herts) with One YMCA

As an FSS Volunteer Ambassador you will be supporting the Family Centre vision by attending sessions/ groups/local parent & Toddler groups in the community/events with your child and sharing information on the Family Centre Services, maintaining the link between the Family Centre and the community. This is a flexible opportunity that can be worked around family life/local groups/and events running.

Opportunity Type: Long-term Commitment

District: Broxbourne, East Herts

Location: From your office, From home, Indoor, Event

Time of day: To Be Discussed

Practical Considerations: • Skills, Experience and Qualities needed:

• Aged 18 or over.

• Willing to undergo an enhanced DBS check.

• You need to have a friendly approach.

• Excellent communication skills

• Maintain confidentiality at all times

• The ability to work well in a team and unsupervised.

Support Offered:

• Training provided prior to starting role.

• Full induction into the service

• Ongoing support and supervision throughout role.

Suitable for: 18 – 25 year olds, Aged 26 and over, University students, Older People

Suitable for volunteers interested in: Voluntary & Community Action, Young People & Adolescents

Does this opportunity provide wheelchair access?: Yes

Full Description:
Main Tasks could include:

• Maintaining the connection between the Family Centre Service and act as a liaison between our service and families/the community.

• Regularly attend FSS groups and/or local Parent & Toddler groups in the community to signpost to and share information about the FSS service.

• Keeping up to date with the Family Support Service programme and share with families or groups.

• Encourage and support families to register with the service.

• Share your positive experiences of using the services and signpost families where appropriate.

• Share information of relevant topics such as early years, two-year funding or new courses and workshops we run with partners.

• Share social media content.

• Encourage families to sign up to the FSS newsletter and follow us on social media platforms.

• Joining in at all groups and role modelling to others with your own child(ren).

• To promote YMCA Family Centre values & ethos.

FSS Groups includes:

• Meet and greet families upon arrival at the centre, ensuring all families feel valued and welcome and helping them to feel comfortable in the sessions.

• Help with set up and tidying e.g., setting up tables and chairs (light duties)

• Support the work of the FSS staff by explaining what happens in the sessions and getting all families to sign in on arrival.

• Engaging with families throughout the session

Helping with surveys, feedback, and child voice.

Will be given particular roles within the sessions.

Events Includes:

• There are also opportunities to support FSS events in centres and within the community throughout the year.

• Will be given particular roles at events.

• Tasks may include some of those listed above.

• Other tasks agreed from discussion.

• Marketing/Communication/Fundraising

• Championing the Family Centre through feedback, taking part in marketing campaigns. Activities may include case studies, photo shoots, filming and events.

This is a wonderful opportunity to make a difference and give back to the local community.