Registering for the Service
Joining our Shopper Bus Service is straightforward and compassionate. You can get in touch with Communities 1st via phone, email or visit us in person at one of our Healthy or Outreach Hubs. Our friendly staff will guide you through the registration process.
During registration, we will collect your personal details, including name, address, contact information, and next of kin details, along with any specific requirements you might have, such as mobility aids or dietary restrictions. Rest assured, your privacy is of utmost importance to us, and we ensure the highest standards of confidentiality in handling your information.
Eligibility and Costs
Our service is specially designed for individuals who need extra support with their weekly shopping. Whether it’s due to mobility challenges, social anxiety, or any other vulnerability, our service is here to support you. Upon completion of the registration process, a nominal yearly membership fee (£10) is payable, securing your access to this service. Fares are £3 each way for passengers, and £1 each way for accompanying carers.
The Journey Experience
From the moment you book your space on our Shopper Bus, you’re not just a passenger; you’re a valued member of our community. Our buses are equipped to accommodate various needs, including wheelchair access, ensuring a comfortable and safe journey. The service operates on pre-scheduled dates, and we encourage feedback after your first journey to ensure we continually meet your needs.
Continued Support and Feedback
We value your experience and feedback. After your first trip, we’ll reach out to ensure the service met your expectations and to discuss any improvements or adjustments needed. Your satisfaction is key to the ongoing success of the Watford Shopper Bus Service.
Stay Connected and Book Your Journey
Booking your journey is just a phone call away. Contact our office to secure your spot for each journey and pay upfront. In the rare event that you cannot attend, your payment will be credited to your next journey.