What this course offers
This interactive one-day course provides a comprehensive exploration of the challenges and best practices in recruiting, retaining, and managing volunteers. Through a combination of expert-led discussions, real-world case studies, and practical exercises, participants will gain valuable insights into the key factors that influence volunteer engagement.
Designed for staff responsible for overseeing volunteers, this course offers actionable strategies to find the right candidates, maintain motivation and commitment, and effectively manage volunteer teams. Attendees will leave with knowledge to enhance their volunteer programs, ensuring long-term success and meaningful contributions to their organisation.
Course content for past sessions
Our next Recruiting, Retaining and Managing Volunteers training event will be held in September 2025.
If you have not already achieved 6 Point Promise accreditation this is an ideal opportunity to get started!
Achieving this standard is acknowledgement of your commitment to excellence in volunteer management. It gives potential funders evidence of the quality service they look for and potential volunteers can be confident that they will be valued and supported by your organisation.
Part 1 - Recruiting Volunteers
Am Session 10am till 1pm
Topics for this session will include:
- Volunteer Motivation
- Writing Role Descriptions
- Writing Recruitment Adverts
- Selection Process
- Induction and Support
Part 2 - Managing Volunteers
PM Session 2pm till 5pm
Topics for this session will include:
- Volunteer Supervision
- Managing changing motivations
- Dealing with challenging or difficult behaviour
- Saying “Goodbye”
- Rewarding and recognising volunteers
Cost
Herts Voluntary Organisations:
- £70 (Includes Template Documents)
Statutory & Non-Herts Organisations:
- £400 (Includes Template Documents)
Don't see a session scheduled?
If you would like to know more about upcoming Recruiting, Retaining and Managing Volunteers Training events, you call email memberservices@communities1st.org.uk or call 01727 649950.
Our telephone lines are open on Mondays - Fridays, 08:00 - 16:00.