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Cheryl*, in her sixties, is a volunteer with Communities 1st. She has undertaken two very different roles – collecting and delivering oxygen monitors to vulnerable people and being a telephone befriender. Cheryl’s experience highlights the important part that volunteers can play in being the eyes and ears in the community, being aware of possible concerns, and, as necessary, passing on information.
Delivering Oxygen monitors... And telephone befriending
“When Covid struck, I worked at home for a week and then, coincidentally, I retired, as I had been planning for some time. I had time on my hands, and wanted to help, and fight the pandemic. I’d read about Communities 1st, and I was quickly signed up as a volunteer.”
“I enjoyed delivering the oxygen monitors,” she explained. “It was very straightforward. I’d get a call from Communities 1st, collect the monitor, and then deliver it to the vulnerable person in the community. Job done!”
We went on to talk about Cheryl’s befriending role. Cheryl telephoned June* regularly, each week, for about a year. Telephone befrienders phone people with a long-term health condition, offering chat, a listening ear, understanding, and information. “I was pleased to phone June, and I think this drew on my skills,” Cheryl explained. “I feel the relationship went well but I soon realised that June was very poorly, in considerable pain, and with some mental health needs. The calls could be quite challenging and to tell the truth at times I felt out of my depth. I felt there could be safeguarding concerns. I would phone Communities 1st for their help and ask them to take action.”
*(Not her real name)
To read more about Cheryl and other's volunteering experiences with Communities 1st, check out our volunteer blog by clicking on the button below.
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