Volunteering Opportunity: Sales and Stock Volunteers with Nightingale Cancer Support Centre

Before you can register your interest for this opportunity you must be registered as a volunteer.

Register with the Volunteer Centre, or if you have already registered, please log in

The Sales and Stock Assistants support the shop management team in maximising sales and avoiding losses by providing a professional approach to both customer service and stock handling at all times.

You will be a person who has a courteous manner and a good standard of personal presentation, a confident individual who is able to work unsupervised, enjoys meeting and greeting the general public and who appreciates the value of teamwork and good customer care.

Opportunity Type: Long-term Commitment

District: Broxbourne

Location: Indoor

Time of day: Weekday Mornings, Weekday Afternoons, Weekday Evenings

Practical Considerations: Hours: By arrangement (a minimum of half a day per week)

• Dress Code: Smart and practical, reflecting the
professional image presented by the Nightingale, a
volunteer badge must always be worn.

• Smoking Policy: The Nightingale operates a no
smoking policy throughout all Nightingale premises.

All appointments would be at the discretion of the Shop Management Team and subject to a probationary period to ascertain the correct choice for both parties.

Personal qualities required:
• Smart appearance
• Enjoy working in a team environment
• Enjoy working with the public
• Possess or would like to develop strong customer
care skills
• Must be mobile and have the ability to move stock
• Confident in handling cash
• Possess or would like to develop display and
merchandising skills
• Security conscious
• Strong communication

Requirements: Will require a criminal record check (DBS)

Suitable for: 18 – 25 year olds, Aged 26 and over, University students, Families, Older People

Suitable for volunteers interested in: End of Life, Bereavement & Hospices, Health and Wellbeing, Victim Support, Voluntary & Community Action

Does this opportunity provide wheelchair access?: Yes

Full Description:

To assist in the day-to-day running of the Nightingale charity shop to maximise sales and profitability.


To assist and serve customers, providing a service of the highest standard.

To assist in stock processing, including sorting, steaming, hanging of donated goods and, once trained, pricing of stock.

To be involved in cash handling and till operation.

To assist the manager in ensuring stock and cash security.

To assist in keeping the shop premises clean and tidy.

To be a part of a supportive voluntary team

To promote public understanding of the work of the Nightingale and the importance of raising funds through the shop

To partake in the Charity’s bag check programme and fully adhere to all aspects of the loss prevention policy.

To adhere to the Nightingale health & safety policy